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SMALL BUSINESS TRENDS brings you daily updates on trends that influence the global small business market.
Anita Campbell, Editor
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November 1st: Torsten Jacobi, CEO of Creative Weblogging, joins host Anita Campbell. Sponsored by Six Disciplines. Show details.
Thursday, September 30, 2004
Small Businesses Are Going Global
GlobeTrade.com is an organization dedicated to helping small businesses go global in their search for markets.

We recently asked Laurel Delaney, GlobeTrade.com's Founder and CEO, to share her thoughts about key trends in small business globalization. Here is what Laurel had to say:

    The World is Your Oyster - Never before in history have conditions been more favorable for small businesses to go global in the search for markets. In the United States alone there are 230,000 small businesses exporting. These small businesses export nearly US$182 Billion annually. This means that in the 21st century, nearly one-third of all U.S. exports come from small businesses with under 500 employees.

    Even more interesting is the fact that a mere 10% of small businesses are exporting. Obviously, there is plenty of room for more small businesses to get their share of global markets.

    Which small businesses are doing the most exporting today? They fall into three categories:
  • Companies which manufacture or distribute niche products. Finding markets for export products depends not so much on price as on uniqueness and expertise. Trying to compete with very low-cost providers in places such as China on basic, undifferentiated goods is not what we are talking about. But we are talking about changing the paradigm, and exporting goods which are the best in the world at their intended purpose. Niche products which require special expertise to manufacture or create, or which fill specific market needs are hot exports today. Examples include home furnishings, sporting goods and recreational equipment, and software applications.


  • Internet-based businesses or online services that can be delivered across borders. The Internet is a crucial tool for exporters. Businesses which have an online presence are far more likely to find markets for export -- by a ratio of 20-to-1. Even service businesses are more likely to be able to find export markets, if they have an online presence. Examples include eBay sellers, site translation services, search engine optimization services, eLearning businesses, logistics coordinators, and border compliance providers.


  • Construction materials and energy sources. China has a red-hot economy right now. It is consuming huge amounts of construction and building materials and related services. Supplying China with the basic materials it needs to manufacture end goods is a key area of exports from the U.S. and other Western countries today, including: steel, scrap metal, engineering services, architectural services, environmental consulting, and of course building products.
    The world can indeed be your oyster if you keep up to date on what is happening across the globe, and get the right help to get into exporting.
Laurel Delaney has more than 20 years' experience in global trade. She is CEO of Global Trade.com and the author of "Start and Run a Profitable Exporting Business." Download a copy of GlobeTrade.com's free whitepaper "The World is Your Market: Small Businesses Gear up for Globalization."
Wednesday, September 29, 2004
Digital Photo Printing Stays Home
Makers and sellers of ink jet printers and supplies can take heart from a recent Lyra Research report while photofinishers can only read and weep. As the number of households with digital cameras increases, home printing of digital photos will continue to be the trend for the majority of users. Worldwide, at-home printing sales are projected to increase from US$7.1 billion in 2003 to US$9.9 billion in 2008.

Whenever a market undergoes a technological change of the magnitude facing amateur photography, existing products and their suppliers invariably fall vulnerable to dislocation. Change begets change, and the question for those already in such markets is whether to embrace the new technology or search for ways to lengthen the lifespan of the old. For those specializing in the new technology, the question is how far and how fast to reach into the new marketplace. Technological change doesn't merely present new opportunity; it demands a response.
Tuesday, September 28, 2004
Business Blogging: Like Dungeons and Dragons
"Blogging is a little like playing Dungeons and Dragons. You find one thing, and it leads deeper into something else, and then into another level, and another...." That's according to blogger Steve Rucinski, of Small Business CEO.

Steve said this in response to a question I asked over coffee today in our local Panera. I asked him, as a small business owner himself, how much value he got out of business blogging.

Blogging is one of the hottest trends on the Internet today -- just look at the number of blogging articles in the media this year. And blogging about business topics is a red hot niche.

But I asked the question as a kind of reality check to see if blogging is truly valuable and has staying power.

After making the reference to Dungeons and Dragons, Steve went on to say that blogging was "one of the most powerful uses of the Internet" he knows of.

Why? He says he has learned so much from blogging, both from reading other people's blogs and from researching topics for his own posts. He discovers new sites, new ideas, and new information all the time. And then there are all the new contacts he has made, expanding his network in the process. He's intrigued by all the interesting people he meets through blogging, and one contact leads to another and another....

A Dungeons and Dragons experience, to be sure.
Monday, September 27, 2004
Changing Role of The Company
Later this week, September 30-October 1, a group is gathering at the Wharton School's SEI Center for Advanced Studies in management, to explore whether the traditional idea of what constitutes a company is obsolete. Their goal will be to reconcile the ways in which companies do business in the twenty-first century with the company model that first began to take shape with the writings of Adam Smith in the eighteenth century.

That model saw a company as the maker and seller of products. At its height it drove firms toward vertical integration. A company strove to own or control everything from the taking of raw materials out of the earth through the manufacture, distribution, and sale of the products those materials were turned into.

Today's global companies are more likely to be the managers of value chains in which many different companies control a part of the materials and processes that bring about the creation and distribution of products. That's not exactly news to anyone watching the business scene. But the results of the change just may be.

For example, it may effect how a company's value is determined. Bricks and mortar, machine tools, inventory, and other hard assets have historically been the heavyweights on a company's balance sheet. Today, maybe the strength of the value chain is more important than the real estate a company owns.

The SEI Center is conducting a survey to see how business executives around the world view the changing role of the company. You can participate by answering four questions.

It will be interesting to see what comes out of these discussions, and others like them that are bound to take place in the near future. One thing is for sure. Smaller enterprises are the recipients of much of the opportunity that the shift to a "value-chain economy" is bringing about. With the largest of companies no longer feeling a need for vertical integration, opportunity knocks for the agile, smaller players who can provide part of what the biggies need.
Sunday, September 26, 2004
PowerBlog Review: @rgumente

Editor's note: We're very pleased to bring you the thirty-second in our popular weekly series of PowerBlog Reviews of other weblogs...


This week we review the @rgumente blog.

The @rgumente blog is a Romanian business blog, written entirely in English. This is a gem of a blog that keeps getting better and better.

Dragos Novac, a software entrepreneur, edits @rgumente. He offers keen insights about business in general and specifically about business in Romania.

Romania is a big mystery to many in the English-speaking world, in part because the Romanian language is not often taught in English-speaking schools and universities.

A source like @rgumente is indispensable if you want to understand the Romanian business environment -- and make connections there. With the Romanian software industry playing an increasing role in outsourced software development, that could be very important.

In addition to Romanian business matters, @rgumente covers European Union business and cultural issues, software industry issues, and general business issues of all kinds.

Recent posts covered everything from the Romanian environment for high-tech business as compared with the U.S., to commentary on what blogs are good for, to the IBM/PeopleSoft deal.

This post with insight into Romania's culture and the whole outsourcing situation is the sort of unique insight you can expect at @rgumente:

"Understanding the cultural differences and acting accordingly is clearly one of the sensitive issues on the whole offshoring agenda. For example in India they discovered that fingerprinting the programmers for security reasons touched a very sensible chord on the Indians - fingerprinting is considered offensive in the Indian culture. I think that this is an important card Romanians can play in the offshore project contracting - besides being Europeans Romanians are fairly adaptable and rather open minded."
I asked Dragos what benefits he got from blogging. This is what he told me:
"@rgumente is a great tool helping me synthesize topics of interest for me and my business. As such, besides acting as a business intelligence repository, the writing gives me the opportunity of crystallizing my thoughts and ideas while having permanent feedback from my readers. Last, but not least, it gives me the chance of meeting very interesting people both online and offline, people otherwise I wouldn't have had the chance of meeting."
Dragos says there are a few Romanian online forums and discussion groups covering business topics, but Romanian business blogs are very rare.


The Power: The Power of the @rgumente blog is in its coverage of Romanian business issues in a forthright way, often comparing the situation in Romania with other parts of the world. And in the process it provides a unique glimpse into the Romanian business scene for non-Romanians.
Saturday, September 25, 2004
Marketing to Small Business Owners
One of the major trends we are seeing in the small business market is that more older entrepreneurs are starting up businesses.

A combination of demographic and societal factors is behind this: the aging of the population in most Western cultures; changing employment practices (does anyone retire at 65 with the proverbial gold watch anymore?); and the growth of entrepreneurial support organizations such as the U.S. Small Business Administration and the availability of inexpensive technology, making it easier than ever to start a business.

buy Ageless MarketingDavid Wolfe, author of Ageless Marketing : Strategies for Reaching the Hearts and Minds of the New Customer Majority and writer of the excellent Ageless Marketing blog, points out that as people age, they become more resistant to traditional marketing techniques.

This is an important concept for any company that markets B-to-B to small businesses.

When you market to most small businesses you really are marketing to the small business owner. The owner is likely to be the primary decision maker for any sizable purchase. Increasingly, this owner is likely to be mature and seasoned. Contrast this with marketing to large corporations, where your message for the same product or service might be targeted to a (younger and less seasoned) middle manager who has equivalent purchasing authority.
Friday, September 24, 2004
Swiss Army Knife + Memory Stick = Trend
One of the most recognizable and copied consumer products of the twentieth century has been updated to twenty-first-century functionality. The venerable Swiss Army Knife-- the all-purpose pocket tool that comes with everything from a corkscrew to a toothpick--now offers the choice of a 64MB or 128MB USB memory stick as one of its "blades". Victorinox, which registered the original Swiss Army Knife in 1897, has brought out the SwissMemory, "for computer users on the move." (Picture/link of the SwissMemory is at the bottom right of the Victorinox website homepage.)

The SwissMemory is a harbinger of things to come. It's a real trendsetter because it tells us that the concept of carrying data with us has hit mainstream. Twenty-three years ago the first IBM PCs went on sale. Now pocketknives carry around more memory than most of the first PC users ever dreamed of having available in their desktop boxes.

As data portability becomes both ubiquitous and invisible, new markets for devices that carry it and for purposes to use it will appear. Sure memory sticks have been around for a while, but not as long as the Swiss Army Knife. At first glance, the impact of mating the two may seem like a gimmicky product enhancement that will sell a few more pocketknives. But the real impact of such a tool is to tell us how important portable memory is becoming, and to wake us up to its use potential.