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Anita Campbell, Editor
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November 1st: Torsten Jacobi, CEO of Creative Weblogging, joins host Anita Campbell. Sponsored by Six Disciplines. Show details.
Friday, December 31, 2004
Taking a Small Business Global
Now is a better time than ever for American small businesses to export their products and services. The explosion in low cost communication technology, the growth in online business, and the weak American dollar all combine to make conditions right.

To learn more, head on over to SMB Trendwire to listen to the recorded Conversation with small business expert, Laurel Delaney.

She talks about the nuts and bolts of exporting. And she does it in blunt, down-to-earth style.

Laurel is the CEO of GlobeTrade, with 20 years experience helping U.S. small businesses get started exporting.

I interviewed Laurel and couldn't believe how much detail she packed into a 45-minute recording. You'll find out that a business can be pretty small and still go global successfully. You'll learn that with the Internet and services such as PayPal, even a solo entrepreneur can export services such as Web design. You'll also discover when a small business should NOT consider exporting.

What are you waiting for? Check it out.
Thursday, December 30, 2004
More Top Trends for 2005
Kiplinger Forecasts (requires subscription) has just issued its Top Ten Trends for 2005. These trends are applicable to the U.S. economy as a whole, and not necessarily just small business:

    1. Higher energy prices - Kiplinger says look for higher gasoline prices by Memorial Day, with prices averaging US$2.15 per gallon.

    2. Modest (3.5%) economic growth - Economic growth will be slower than in 2004, but hiring will accelerate.

    3. A worsening situation in Iraq The attacks will continue and get worse.

    4. A bottom for the dollar by spring The weak U.S. dollar will finally hit bottom in the spring and begin to edge upward.

    5. Higher prices, but lower inflation - Inflation will be 2½%, lower than 2004. Prices will rise due to the weak dollar increasing the price of imports.

    6. Better stock returns than 2004 - Expect 12%-15% stock returns. Likely strong performers include: Energy, defense and biotechnology plus manufacturers of medical and electrical equipment.

    7. An even more contentious U.S. political arena - Due to contention, we are not likely to see tax reform or Social Security reform in 2005. But we may get some liability lawsuit limits and bankruptcy law reform.

    8. Employer health costs rising about 10% - Health insurance premiums will rise 10%, which sounds like a lot but is not as bad as some recent years. Health Savings Accounts, high-deductible plans, and consumer-driven plans that emphasize judicous use of health care, will be the main techniques used to control costs.

    9. Burgeoning foreign investment BY China - Chinese companies will be snapping up foreign companies. Top targets include electronics, IT, telecom, and raw materials for China's builders and manufacturers.

    10. Intense competition for telephone and Internet services - Everything in this category will be getting cheaper. We'll see many new services and new technologies rolled out.
The issue gripping small business the most is number 8, health insurance costs. The U.S. system of employers providing health insurance benefits for their employees, places small businesses at a disadvantage.

Editor's Note: This is the eighth in our series of articles on 2005 trends predictions. We are comparing and contrasting trends predictions from different sources that will impact the small business market in 2005 and beyond. Here is our running list of trend prediction posts:
Anti-Trending and Other Trends for 2005
Entrepreneur's Top Trends for 2005
Small Business is Itself a Trend
Top Technology Trends for 2005
Top Global Consumer Trends
Inc.'s Trends for Entrepreneurs in 2005
Top Travel Trends for 2005

Wednesday, December 29, 2004
Top Travel Trends for 2005
Quite a few small businesses are involved in tourism or depend on travel for significant revenues. Think bed-and-breakfasts, small wineries, franchisee motels, tour guides, rental condos, bus and charter jet companies, restaurants, boat charters, taxi services, and so on.

So we thought it would be useful to review the top 5 trends in travel for 2005. This article by the Mercury News outlines them:

  • Togethering - This trend is about people taking vacations together or going on trips in groups.
    "There's definitely a trend toward people wanting to travel with the entire family, including Grandma and Grandpa," said Chris McGinnis, travel adviser for CNN Headline News. "You see that in multiple-room bookings on cruises, or people renting a villa in Europe instead of a hotel room. People want to have experiences with their families; that's what travel is all about now."
  • Mediterranean cruises - Americans are beginning to go back to Europe for travel. But with the weak American dollar, they are opting for cruises because the prices are fixed. Cruises are a good value for European travel during these times.


  • Short trips -travelers are taking shorter trips. As the article notes, we dare not imagine what our email boxes would look like after a two-week trip (I can commiserate). The thought of coming back after a long weekend is more bearable.


  • Edutravel - People are going to places where they can also learn something -- whether about the local history, or fine cuisine.


  • Big U.S. cities - Big cities are drawing interest as travel destinations. New York, Philadelphia, Chicago, Atlanta -- all are popular destinations for 2005. New York, especially, has made a complete turnaround from its post September 11 slump.


  • Editor's Note: This is the seventh in our series of articles on 2005 trends predictions. We are comparing and contrasting trends predictions from different sources that will impact the small business market in 2005 and beyond. Here is our running list of trend prediction posts:
    Anti-Trending and Other Trends for 2005
    Entrepreneur's Top Trends for 2005
    Small Business is Itself a Trend
    Top Technology Trends for 2005
    Top Global Consumer Trends
    Inc.'s Trends for Entrepreneurs in 2005


    Tuesday, December 28, 2004
    Inc.'s Trends for Entrepreneurs in 2005
    We continue our survey of trends predictions with a look at Inc. magazine's top five trends defining 2005. For our non-U.S. readers, please note that this list is very much a U.-S.-centric list:

    • High prices on raw materials - The price of steel is up 46%. Lumber is up 25%. And cement is just plain hard to find.

      What's the problem? A construction boom in Asia is driving up the price of raw building materials.

      Builders and manufacturers will pass on higher costs to their customers if they can. If they can't -- because of government contracts or other price guarantees -- they'll look to join associations for joint buying power.


    • Logistical problems resulting in long lead times - Just-in-time delivery is being sorely tested by the limits of a stretched global distribution network.
      "If you're waiting for anything offshore, the ships in Long Beach are so backed up you can walk to China on them," says Jack Stack of SRC Holdings, a manufacturer in Springfield, Mo.
      Look for more capital and inventory to be tied up in warehouses. Small businesses, check your credit lines! You may need the liquidity.


    • Benefits driving up labor costs - Double-digit increases in health insurance premiums are, unfortunately, a given these days. Providing health insurance for employees despite the high premiums will be a challenge.

      Another challenge will involve reworking benefits plans for the sandwich generation (those caring for children and aging parents). This will heat up as the baby boom generation reaches its golden years.


    • Struggling state economies - Cuts in state budgets have shifted the burden of worker training and other programs on businesses.

      Florida, home to a large number of entrepreneurs, is still recovering from the multiple hurricanes of 2004. In California, with its large concentration of entrepreneurs, Governor Schwarzenegger is engaged in reforming laws such as workers compensation.
      "The jury is still out," says Jack Kyser, of the Los Angeles County Economic Development Corp., "but the small-business community feels that they have a friend in Sacramento."
    • The return of early-stage deals - Venture capital investments are likely to increase in 2005. Businesses in Silicon Valley and Boston will have the edge (no news there!). The money will be doled out in smaller deals and businesses will have to prove themselves before getting more.
    Editor's Note: This is the sixth in our series of articles on 2005 trends predictions. We are comparing and contrasting trends predictions from different sources that will impact the small business market in 2005 and beyond. Here is our running list of trend prediction posts:
    Anti-Trending and Other Trends for 2005
    Entrepreneur's Top Trends for 2005
    Small Business is Itself a Trend
    Top Technology Trends for 2005
    Top Global Consumer Trends


    Monday, December 27, 2004
    Top Global Consumer Trends
    "MEN are becoming more like women, children want to be teenagers, and we are all spending more time in our homes - these are three of the ten 'mega-trends' that are shaping the future of our consumer society."

    This quote is from the Scotsman, writing about the top 10 consumer trends that will shape 2005. The article is written from the perspective of the United Kingdom. It cites the extensive "Global Consumer Trends" report from research firm Datamonitor.

    What are the top 10 global consumer trends according to Datamonitor?
    • Age Complexity

      Children are acting and thinking older. Anyone with children knows kids seem more mature, with pre-teens behaving like teenagers. And adults are acting more like kids (you knew that, too, right?). What it means for business is that you will have to appeal to teen attributes for kids, and bring out the youngster in all us adults.


    • Gender Complexity

      Metrosexuality is in -- men are behaving more like women, and women are behaving more like men. Well, that's true if you follow traditional views of behavioral distinctions between men and women. Here is the observation of the Scotsman article: "Women have moved into many traditionally "male" employment areas and are earning more. There are also more women entering tertiary education, and they are marrying later or staying single. Women's drinking habits have radically changed too. *** At the same time, men are becoming more feminised as they take an active role in parenting, become more fashion-oriented and develop beauty regimes, including opting for plastic surgery."


    • Lifestage Complexity

      Is the nuclear family (father, mother and children) slowly going the way of the dinosaur? The report cites significant family changes. More people live alone, do not get married, or do not have children at all.


    • Income Complexity

      High income groups are spending on "anti-luxury" (i.e., shopping for discounts), while lower income groups splurging on luxury items. Look for discount shopping outlets to grow, at the same time premium goods and services also grow.


    • Individualism

      Individualism has always been somewhat an American trait, but now it is a trend becoming more marked in Europe, Latin America and Asia -- even the Middle East. What that means for marketers, retailers and consumer goods manufacturers is that brands will have to speak clearly to their targets. Products must have any number of flavors, styles, colors and variations to suit individual tastes.


    • Homing

      Faith Popcorn made this concept famous with coining the term "cocooning." Consumers are spending more time at home. In turn this leads to growth in businesses catering to consumers at home, including home entertainment (think cable TV and DVD sales), as well as restaurant-quality food and beverages for home. Datamonitor also reports that globally a greater number and variety of workers will work from home.


    • Connectivity

      Technology (instant message, mobile phones and email) are keeping us all connected. People also have an increased desire for belonging to the greater community. Even manufacturers have gotten into the act, with products that encourage breaking the ice, such as Molson Twin Label beer bottle labels that get people talking to one another.


    • Sensory Experiences

      People are seeking out more intense experiences. Extreme sports, long action-packed weekends, aromatherapy, authentic ethnic foods, even intense flavors of soft drinks -- all play to our needs for sensations and sensory experiences.


    • Convenience

      People are eating on the go, frequenting convenience stores, and buying products that offer greater convenience. Look for self-heating cans and fast-chilling drinks.


    • Health

      Health and well-being is much more at the forefront of people's minds, with sales of healthy, de-stressing and self-medicating products booming. Products that cross over trends -- for instance, combining health with convenience -- will also be big. Convenience foods that are perceived as healthy are one example.
    Editor's Note: This is the fifth in our series of articles on 2005 trends predictions. We are comparing and contrasting trends predictions from different sources, to give you a well-rounded view of trends to anticipate and capitalize on, in the small business market. Here is our running list of trend prediction posts:
    Anti-Trending and Other Trends for 2005
    Entrepreneur's Top Trends for 2005
    Small Business is Itself a Trend
    Top Technology Trends for 2005

    Sunday, December 26, 2004
    PowerBlog Review: Next Level Biz Tips

    Editor's note: We are pleased to present the forty-fifth in our regular weekly series of PowerBlog Reviews of business weblogs.

    At this time of year we spend considerable time reviewing trends predictions. So it is fitting that we review Next Level Biz Tips.

    Next Level Biz Tips is a study in using a blog as the sole Web presence of an independent professional (consultant), Denise Wakeman.

    This blog is a good example of where we predict blogs will evolve to for consultants and other independent professionals.

    We can expect to see more consultants in the future, especially in the United States. The U.S. Bureau of Labor Statistics predicts that consulting services will be the second fastest growing industry over the next decade.

    And what is the Web tool of choice for consultants? A few years ago it was a Website with an email newsletter. Today it's a blog and RSS feeds.

    Denise is a marketing systems professional who in the past has used database marketing to deliver tips to clients. Now she is moving toward using the blog as her sole Web presence. She says: "I think it's the ideal way for independents to create a simple yet powerful web presence for low cost and a tiny learning curve."

    Another reason that consultants like Denise are embracing blogs so quickly is to respond to client needs.

    Denise says it was one of her clients, "Patsi Krakoff of http://www.coachezines.com who got me going with blogs. *** When Patsi told me she wanted to start a blog, I knew I better jump in and learn the ins and outs of this medium fast, since I knew she may be coming to me with questions. That is in fact what has happened and now I'm assisting other clients with setting up their own blogs."

    This is not a blog about blogging. It's about informing independent professionals about the wide variety of Web resources available to them.

    I especially like the way Denise uses an interesting artifice in the form of tips labeled "Next Level Tips." They're single topic tips on a broad assortment of Web marketing topics.

    The Power: The Power of Next Level Biz Tips is in the way it signals how important a tool the blog has become for consultants. Not only that, but many professionals will need to become expert at blogs in order to meet the needs of their blogging clients.

    Saturday, December 25, 2004