SMALL BIZ INFO & RESOURCES
BLOGS TO READ DAILY*
* Don’t have time to read several dozen blogs a day? Pick two or three. Your brain will thank you for it.
Small Business Trends Radio Tuesdays, 1:00 PM Eastern U.S. time on Voice America network
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November 1st: Torsten Jacobi, CEO of Creative Weblogging, joins host Anita Campbell. Sponsored by Six Disciplines. Show details.
Monday, October 27, 2003
Small Businesses Part of Global Marketplace
The following comments appeared in the Small Business Advocate Newsletter. They reflect the converging forces of globalization and the Internet on the SMB market:
"Hopefully it won't come as a surprise that your small business is part of a global marketplace. That means your competitors are across town, across the country, and across the planet. Plus there's a new Main Street where competitors set up shop in a market called cyberspace, where customers and businesses get together by doing eBusiness.
eBusiness is the overarching perspective of the online marketplace, and includes three primary activities:
1. eCommerce - where customers make purchases and lay their money down online.
2. eShopping - where customers educate themselves online, both in terms of product options and technical information.
3. eCustomer Service - where businesses employ online technology to serve customers in activities that do not require human involvement, like a Frequently Asked Questions resource.
This new global and cyber reality is creating both threats and opportunities. Small businesses must be prepared to challenge the threats and pursue the opportunities."